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Privacy policy

Privacy policy

Preamble

With the following privacy policy, we would like to inform you which types of your personal data (hereinafter also referred to as “data”) we process, for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as “online services”).

The terms used are not gender-specific.

Last updated: 6 October 2026. This English version is a translation for your information; only the German version of this privacy policy is legally binding.

Table of contents

Controller

Vuslat – Vision for Unity, Support, Love, and Action for Togetherness e.V.
Michael-Mappes-Str. 46
67269 Grünstadt
Germany

Authorised representatives: Represented by the board: Mehmet Öztürk, Emrah Ozan Sahin

Email address: info@vuslat-ev.de

Overview of processing

The following overview summarises the types of data processed and the purposes of their processing and refers to the data subjects.

Types of data processed

  • Master data.
  • Payment data.
  • Contact data.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta, communication and procedural data.
  • Log data.
  • Member data.

Categories of data subjects

  • Service recipients and clients.
  • Interested parties.
  • Communication partners.
  • Users.
  • Members.
  • Business and contractual partners.
  • Donors.
  • Third parties.

Purposes of processing

  • Provision of contractual services and fulfilment of contractual obligations.
  • Communication.
  • Security measures.
  • Organisational and administrative procedures.
  • Feedback.
  • Provision of our online services and user-friendliness.
  • Information technology infrastructure.
  • Collection of donations/ fundraising.
  • Public relations and information purposes.
  • Public relations.
  • Business processes and business management procedures.

Relevant legal bases

Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection rules may apply in your or our country of residence or registered office. Should more specific legal bases be relevant in individual cases, we will inform you of these in the privacy policy.

  • Consent (Art. 6 (1) sentence 1 (a) GDPR) – The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.
  • Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR) – processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
  • Membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR).

National data protection rules in Germany: In addition to the data protection provisions of the GDPR, national data protection rules apply in Germany. These include in particular the Act on Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains in particular special provisions on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and transmission, as well as automated individual decision-making, including profiling. Furthermore, the data protection laws of the individual federal states may apply.

Security measures

In accordance with the legal requirements, and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk.

These measures include in particular safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access to, input, disclosure, safeguarding of availability and separation of the data concerned. We have also set up procedures to ensure that data subjects’ rights are exercised, that data is deleted and that we respond to threats to the data. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection by design and by data protection-friendly default settings.

Securing online connections with TLS/SSL encryption technology (HTTPS): To protect users’ data transmitted via our online services against unauthorised access, we rely on TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the internet. These technologies encrypt the information transmitted between the website or app and the user’s browser (or between two servers), protecting the data against unauthorised access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. If a website is secured by an SSL/TLS certificate, this is indicated by HTTPS in the URL. This serves as an indicator to users that their data is transmitted securely and in encrypted form.

Transfer of personal data

In the course of our processing of personal data, it may happen that the data is transferred to or disclosed to other bodies, companies, legally independent organisational units or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such cases, we comply with the legal requirements and in particular conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

International data transfers

Data processing in third countries: If we transfer data to a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if this happens in the context of using third-party services or disclosing or transferring data to other persons, bodies or companies (which can be recognised from the postal address of the respective provider or when the privacy policy expressly refers to data transfers to third countries), this is always done in accordance with the legal requirements.

For data transfers to the USA, we primarily rely on the Data Privacy Framework (DPF), which was recognised as a secure legal framework by an adequacy decision of the EU Commission of 10 July 2023. In addition, we have concluded standard contractual clauses with the respective providers that comply with the requirements of the EU Commission and set out contractual obligations to protect your data.

This twofold safeguard ensures comprehensive protection of your data: the DPF forms the primary level of protection, while the standard contractual clauses serve as additional security. Should changes occur within the DPF framework, the standard contractual clauses take effect as a reliable fallback option. In this way, we ensure that your data always remains adequately protected, even in the event of any political or legal changes.

For the individual service providers, we inform you whether they are certified under the DPF and whether standard contractual clauses are in place. Further information on the DPF and a list of certified companies can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/ (in English).

For data transfers to other third countries, corresponding safeguards apply, in particular standard contractual clauses, explicit consent or transfers required by law. Information on third-country transfers and applicable adequacy decisions can be found in the information provided by the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de.

General information on data retention and deletion

We delete the personal data we process in accordance with the legal provisions as soon as the underlying consents are withdrawn or there are no further legal grounds for processing. This applies to cases in which the original purpose of processing no longer applies or the data is no longer needed. Exceptions to this rule exist where legal obligations or special interests require longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax law reasons, or whose storage is necessary for legal proceedings or to protect the rights of other natural or legal persons, must be archived accordingly.

Our privacy notices contain additional information on the retention and deletion of data that applies specifically to certain processing operations.

If there are several details on the retention period or deletion periods for an item of data, the longest period always applies. Data that is no longer retained for its originally intended purpose, but because of legal requirements or for other reasons, is processed by us exclusively for the reasons that justify its retention.

Retention and deletion of data: The following general periods apply to retention and archiving under German law:

  • 10 years – retention period for books and records, annual financial statements, inventories, management reports, opening balance sheet and the working instructions and other organisational documents required to understand them (§ 147 (1) No. 1 in conjunction with (3) AO, § 14b (1) UStG, § 257 (1) No. 1 in conjunction with (4) HGB).
  • 8 years – accounting vouchers, such as invoices and expense receipts (§ 147 (1) Nos. 4 and 4a in conjunction with (3) sentence 1 AO and § 257 (1) No. 4 in conjunction with (4) HGB).
  • 6 years – other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents insofar as they are relevant for taxation, e.g. hourly wage slips, operating accounting sheets, calculation documents, price labels, but also payroll documents, insofar as they are not already accounting vouchers, and till receipts (§ 147 (1) Nos. 2, 3, 5 in conjunction with (3) AO, § 257 (1) Nos. 2 and 3 in conjunction with (4) HGB).
  • 3 years – data required to take into account potential warranty and compensation claims or similar contractual claims and rights and to process related enquiries, based on past business experience and usual industry practice, is stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB).

Start of the period at the end of the year: If a period does not expressly start on a specific date and is at least one year, it automatically starts at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships in the context of which data is stored, the event triggering the period is the date on which the termination or other ending of the legal relationship takes effect.

Rights of data subjects

Rights of data subjects under the GDPR: As a data subject, you are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

  • Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw consent you have given at any time.
  • Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to obtain access to this data as well as further information and a copy of the data in accordance with the legal requirements.
  • Right to rectification: In accordance with the legal requirements, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.
  • Right to erasure and restriction of processing: In accordance with the legal requirements, you have the right to request that data concerning you be erased without undue delay or, alternatively, in accordance with the legal requirements, to request a restriction of the processing of the data.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
  • Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the provisions of the GDPR.

Performance of tasks under the articles of association or rules of procedure

We process the data of our members, supporters, interested parties, business partners or other persons (collectively “data subjects”) if we have a membership or other business relationship with them and perform our tasks, and if they are recipients of services and benefits. Otherwise, we process the data of data subjects on the basis of our legitimate interests, e.g. when it comes to administrative tasks or public relations.

The data processed, the type, scope, purpose and necessity of its processing are determined by the underlying membership or contractual relationship, from which the necessity of any data to be provided also arises (otherwise we point out which data is required).

We delete data that is no longer required to fulfil our statutory and business purposes. This is determined by the respective tasks and contractual relationships. We retain the data for as long as it may be relevant for the handling of business, as well as with regard to any warranty or liability obligations, on the basis of our legitimate interest in regulating them. The necessity of retaining the data is reviewed regularly; otherwise, the statutory retention obligations apply.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and email addresses or phone numbers); contract data (e.g. subject matter of the contract, term, customer category); member data (e.g. personal data such as name, age, gender, contact details (email address, phone number), membership number, information on membership fees, participation in events, etc.); payment data (e.g. bank details, invoices, payment history). Content data (e.g. textual or visual messages and contributions and the information relating to them, such as details of authorship or time of creation).
  • Data subjects: Members; interested parties; communication partners; donors. Third parties.
  • Purposes of processing: Communication; organisational and administrative procedures; public relations and information purposes. Collection of donations/ fundraising.
  • Retention and deletion: Deletion as described in the section “General information on data retention and deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR). Membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR).

Further information on processing operations, procedures and services:

  • Membership management: Procedures required in the context of membership management include the acquisition and admission of new members, the development and implementation of member retention strategies and ensuring effective communication with members. These processes include the careful recording and maintenance of member data, the regular updating of member information and the management of membership fees, including invoicing and billing; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR), membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR).
  • Public relations: Procedures include the creation and distribution of information material, the maintenance of contact data for press and media relations and the organisation and holding of press conferences and public events. The creation of information material includes collecting and preparing information for press releases, newsletters, reports and other publications. Distribution takes place via digital and traditional channels, including email distribution lists, websites and social media. The maintenance of contact data includes recording and updating the data of media contacts and other relevant stakeholders. The organisation of press conferences and events includes planning and holding these events, managing invitations and coordinating event logistics. Interaction with the media and stakeholders takes place through direct communication with journalists, bloggers and other opinion leaders, answering enquiries and providing information; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR), membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR).
  • Collection of donations and fundraising: Procedures include planning and carrying out fundraising campaigns, managing donor data and communicating with donors and potential supporters. Planning campaigns includes developing strategies, setting goals and selecting the channels for collecting donations. Campaigns are carried out by initiating and implementing specific fundraising activities and collecting donations via online platforms, events and direct approaches. The management of donor data includes recording, updating and analysing data to optimise future campaigns. Communication with donors and potential supporters takes place via personalised messages, letters of thanks and regular updates on project successes and the use of funds; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR), membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR).

Payment procedures

In the context of contractual and other legal relationships, due to legal obligations or otherwise on the basis of our legitimate interests, we offer data subjects efficient and secure payment options and, in addition to banks and credit institutions, use other service providers for this purpose (collectively “payment service providers”). Payments are made exclusively via encrypted connections in accordance with the state of the art, so that the data entered is protected against unauthorised access during transmission.

The data processed by the payment service providers includes master data, e.g. name and address, bank data, e.g. account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, amount and recipient-related details. This information is required to carry out the transactions. However, the data entered is only processed and stored by the payment service providers. This means that we do not receive any account or credit card information, but only information confirming or declining the payment. The payment service providers may transmit the data to credit agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard, we refer to the terms and conditions and the privacy notices of the payment service providers.

The terms and conditions and privacy notices of the respective payment service providers apply to the payment transactions; they can be accessed on the respective websites or transaction applications. We also refer to these for further information and for asserting rights of withdrawal, access and other data subject rights.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contract data (e.g. subject matter of the contract, term, customer category); usage data (e.g. page views and time spent on pages, click paths, intensity and frequency of use, types of device and operating systems used, interactions with content and features). Meta, communication and procedural data (e.g. IP addresses, times, identification numbers, persons involved).
  • Data subjects: Service recipients and clients; business and contractual partners. Interested parties.
  • Purposes of processing: Provision of contractual services and fulfilment of contractual obligations. Business processes and business management procedures.
  • Retention and deletion: Deletion as described in the section “General information on data retention and deletion”.
  • Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR). Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).

Further information on processing operations, procedures and services:

  • Bank transfer: You can pay donations made via our donation page by bank transfer to our donation account. For this, we give you our bank details and a donation number (e.g. SP-2026-0042) as the payment reference; we use this number to match the incoming payment to your donation. In doing so, we process the details from the bank statement (name of the account holder, IBAN, amount, date, payment reference). The terms and privacy notices of your bank apply to your transfer; Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR), legal obligation (Art. 6 (1) sentence 1 (c) GDPR, retention under AO and HGB).
  • PayPal: Payment services (technical integration of online payment methods). If you choose PayPal on our donation page, you are redirected to PayPal or a PayPal payment window opens; depending on what PayPal offers, you can pay there with your PayPal account, by direct debit or by credit or debit card. In doing so, we transmit the donation number, the amount and the currency to PayPal; you enter your payment details directly with PayPal. We receive from PayPal the confirmation of payment, the transaction number and the name and email address of the payer. You can also donate to us directly via PayPal to the PayPal address given on our contact page; Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg; Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR); Website: https://www.paypal.com/de. Privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full.

Provision of online services and web hosting

We process users’ data in order to be able to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or device.

  • Types of data processed: Usage data (e.g. page views and time spent on pages, click paths, intensity and frequency of use, types of device and operating systems used, interactions with content and features); meta, communication and procedural data (e.g. IP addresses, times, identification numbers, persons involved); log data (e.g. log files relating to logins, data retrieval or access times.). Content data (e.g. textual or visual messages and contributions and the information relating to them, such as details of authorship or time of creation).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online services and user-friendliness; information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); security measures. Provision of contractual services and fulfilment of contractual obligations.
  • Retention and deletion: Deletion as described in the section “General information on data retention and deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).

Further information on processing operations, procedures and services:

  • Provision of online services on rented storage space: To provide our online services, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also called a “web host”); Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).
  • Collection of access data and log files: Access to our online services is logged in the form of so-called “server log files”. Server log files may include the address and name of the web pages and files accessed, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user’s operating system, the referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files can be used on the one hand for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks), and on the other hand to ensure the utilisation and stability of the servers; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymised. Data whose further retention is required for evidence purposes is excluded from deletion until the respective incident has been finally clarified.
  • Odoo (software of our website): Our website, the donation page and our association management run on the open-source software Odoo Community on a server that Tiknas Consulting operates for us. The software is not hosted by the manufacturer Odoo S.A.; data of our visitors is not transmitted to Odoo S.A. Fonts are loaded from our own server, not from Google Fonts or other third-party providers.
  • Tiknas Consulting (operation of the platform): Setup, operation, maintenance, updating and backup of our Odoo platform on behalf of the association. Tiknas Consulting may access the stored data insofar as this is necessary for these tasks, and processes it exclusively in accordance with our instructions. Backups are stored exclusively in Germany; Service provider: Tiknas Consulting, owner Bülent Tiknas, In der Plaisir 74, 71522 Backnang, Germany; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR); Website: https://www.tiknas.com; Privacy policy: https://app.tiknas.com/privacy. Data processing agreement: A data processing agreement pursuant to Art. 28 GDPR has been concluded with Tiknas Consulting.
  • IP-Projects (server and data centre): Provision of the server (storage space, computing capacity, network connection) in data centres in Frankfurt am Main, Germany; IP-Projects has been commissioned by Tiknas Consulting as a sub-processor; Service provider: IP-Projects GmbH & Co. KG, Am Vogelherd 14, 97295 Waldbrunn, Germany; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR); Website: https://www.ip-projects.de; Privacy policy: https://www.ip-projects.de/de/company/data-protection. Data processing agreement: Data processing agreement pursuant to Art. 28 GDPR.

Use of cookies

The term “cookies” refers to functions that store information on users’ devices and read it from them. Cookies can also be used for various purposes, such as the functionality, security and convenience of online services and the analysis of visitor flows. We use cookies in accordance with the legal provisions. Where necessary, we obtain users’ consent in advance. If consent is not necessary, we rely on our legitimate interests. This applies if storing and reading information is essential in order to provide expressly requested content and functions. These include, for example, storing settings and ensuring the functionality and security of our online services. Consent can be withdrawn at any time. We provide clear information about its scope and which cookies are used.

Notes on legal bases under data protection law: Whether we process personal data with the help of cookies depends on consent. If consent has been given, it serves as the legal basis. Without consent, we rely on our legitimate interests, which are explained above in this section and in the context of the respective services and procedures.

Storage period: With regard to the storage period, the following types of cookies are distinguished:

  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online service and closed their device (e.g. browser or mobile application).
  • Permanent cookies: Permanent cookies remain stored even after the device is closed. For example, the login status can be saved and preferred content displayed directly when the user visits a website again. User data collected with the help of cookies can also be used for reach measurement. If we do not provide users with explicit information on the type and storage period of cookies (e.g. when obtaining consent), they should assume that the cookies are permanent and that the storage period can be up to two years.

General information on withdrawal and objection (opt-out): Users can withdraw the consents they have given at any time and can also object to the processing in accordance with the legal requirements, including by means of the privacy settings of their browser.

  • Types of data processed: Meta, communication and procedural data (e.g. IP addresses, times, identification numbers, persons involved).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR). Consent (Art. 6 (1) sentence 1 (a) GDPR).

Further information on processing operations, procedures and services:

  • Technically necessary cookies: Our website only sets cookies that are essential for its operation (§ 25 (2) No. 2 TDDDG): session_id (session, e.g. your donation basket and the protection of the forms against misuse; becomes invalid after at most 7 days without use) and frontend_lang (selected language; up to 1 year); Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).
  • No analytics or advertising services: We do not use any services for web analytics, reach measurement or advertising (e.g. no Google Analytics) and do not embed any third-party content that sets cookies when a page is called up. Consent is therefore not required, and no cookie banner is displayed. Should we use such services in the future, we will obtain your consent beforehand and update this privacy policy.

Contact and enquiry management

When you contact us (e.g. by post, contact form, email, phone or via social media) and in the context of existing user and business relationships, the details of the enquiring persons are processed insofar as this is necessary to answer the contact enquiries and any requested measures.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and email addresses or phone numbers); content data (e.g. textual or visual messages and contributions and the information relating to them, such as details of authorship or time of creation); usage data (e.g. page views and time spent on pages, click paths, intensity and frequency of use, types of device and operating systems used, interactions with content and features). Meta, communication and procedural data (e.g. IP addresses, times, identification numbers, persons involved).
  • Data subjects: Communication partners.
  • Purposes of processing: Communication; organisational and administrative procedures; feedback (e.g. collecting feedback via an online form). Provision of our online services and user-friendliness.
  • Retention and deletion: Deletion as described in the section “General information on data retention and deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR). Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR).

Further information on processing operations, procedures and services:

  • Contact form: When you contact us via our contact form, by email or other means of communication, we process the personal data transmitted to us in order to answer and handle your request. This usually includes details such as name, contact information and, where applicable, further information that is communicated to us and is necessary for proper handling. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR), legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).

Forms on this website

What you enter in the following forms is transmitted in encrypted form (HTTPS) to our server and stored in our association management (Odoo, see “Provision of online services and web hosting”). Only the members of the association responsible for this and, insofar as necessary for operation and maintenance, our processor have access. Mandatory fields are marked with *; without them we cannot process your request.

  • Contact form (“Contact” page): Name, email address, subject and message. Your enquiry is created as a record in our association management so that we can answer and track it. Purposes: Answering your enquiry; Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR), legitimate interests (Art. 6 (1) sentence 1 (f) GDPR); Deletion: after your enquiry has been dealt with, as described in the section “General information on data retention and deletion”.
  • Application for supporting membership (“Supporting membership” page): First and last name, email address, address (street, city, region, postcode), phone number for queries, selected membership fee, payment frequency (monthly or yearly), payment method, whether you would like a donation receipt, and your confirmation of the articles of association, the membership fee regulations and this privacy policy. The application is created as a record in our association management; after admission, we use the details for membership management, to allocate your fees and for donation receipts. Bank details are not requested in this form. Purposes: Admission and management of the membership; Legal bases: Membership contract (articles of association) (Art. 6 (1) sentence 1 (b) GDPR), legal obligation (Art. 6 (1) sentence 1 (c) GDPR) for tax-relevant documents; Deletion: after the end of the membership or if the application does not result in membership, as described in the section “General information on data retention and deletion”.
  • Donation page with donation basket (“Donate” page and donation cards on the project pages): You choose donation purposes and put them in a donation basket; this is linked to your session (cookie session_id). For sacrifices (Kurban), you state the names on whose behalf the sacrifice is performed. To complete the donation, we record your name, your email address and/or phone number (at least one way to contact you) and, only if you would like a donation receipt, your address. We create you as a donor in our association management or link the donation to your existing record, book the donation to the chosen purposes and send you a confirmation or the bank transfer details by email. For payment, see “Payment procedures”. Legal bases: Performance of a contract and pre-contractual requests (Art. 6 (1) sentence 1 (b) GDPR), legal obligation (Art. 6 (1) sentence 1 (c) GDPR; bookkeeping and donation receipts under the AO); Deletion: donation baskets that are not completed are not used further; we keep donation bookings and donation receipts for 10 years (§ 147 AO).
  • Messages about your donation by email or WhatsApp: On the donation page, you decide yourself whether we may inform you about your donation by email and/or WhatsApp (e.g. with the video of your sacrifice). We only use the respective channel if you tick the corresponding box. Members of the association send WhatsApp messages individually via WhatsApp; in doing so, WhatsApp processes your phone number and the message (service provider: WhatsApp Ireland Limited, 4 Grand Canal Quay, Dublin 2, D02 KH28, Ireland; privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea; basis for third-country transfers: Data Privacy Framework (DPF)). Legal bases: Consent (Art. 6 (1) sentence 1 (a) GDPR), which can be withdrawn at any time with effect for the future, e.g. by email to us.

Presence on social networks (social media)

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.

We would like to point out that user data may be processed outside the European Union. This may result in risks for users, for example because it could make it more difficult to enforce users’ rights.

Furthermore, user data within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the usage behaviour and the resulting interests of the users. These may in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For this reason, cookies are usually stored on the users’ computers, in which the usage behaviour and interests of the users are stored. In addition, data can also be stored in the usage profiles independently of the devices used by the users (especially if they are members of the respective platforms and are logged in there).

For a detailed description of the respective forms of processing and the options to object (opt-out), we refer to the privacy policies and information provided by the operators of the respective networks.

In the case of requests for information and the assertion of data subject rights, we also point out that these can be asserted most effectively with the providers. Only the providers have access to the users’ data and can take appropriate measures and provide information directly. Should you nevertheless need help, you can contact us.

  • Types of data processed: Contact data (e.g. postal and email addresses or phone numbers); content data (e.g. textual or visual messages and contributions and the information relating to them, such as details of authorship or time of creation). Usage data (e.g. page views and time spent on pages, click paths, intensity and frequency of use, types of device and operating systems used, interactions with content and features).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Communication; feedback (e.g. collecting feedback via an online form). Public relations.
  • Retention and deletion: Deletion as described in the section “General information on data retention and deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR).

Further information on processing operations, procedures and services:

  • Instagram: Social network that allows sharing photos and videos, commenting on and liking posts, sending messages and subscribing to profiles and pages; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal bases: Legitimate interests (Art. 6 (1) sentence 1 (f) GDPR); Website: https://www.instagram.com; Privacy policy: https://privacycenter.instagram.com/policy/. Basis for third-country transfers: Data Privacy Framework (DPF).

Changes and updates

We ask you to inform yourself regularly about the content of our privacy policy. We adapt the privacy policy as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g. consent) or other individual notification.

Where we provide addresses and contact information of companies and organisations in this privacy policy, please note that the addresses may change over time, and please check the information before contacting them.

Definitions of terms

This section gives you an overview of the terms used in this privacy policy. Insofar as the terms are defined by law, their legal definitions apply. The following explanations, on the other hand, are primarily intended to aid understanding.

  • Master data: Master data comprises essential information required for the identification and management of contractual partners, user accounts, profiles and similar assignments. This data may include, among other things, personal and demographic details such as names, contact information (addresses, phone numbers, email addresses), dates of birth and specific identifiers (user IDs). Master data forms the basis for any formal interaction between persons and services, institutions or systems by enabling unambiguous assignment and communication.
  • Content data: Content data comprises information generated in the course of creating, editing and publishing content of all kinds. This category of data may include texts, images, videos, audio files and other multimedia content published on various platforms and media. Content data is not limited to the actual content, but also includes metadata that provides information about the content itself, such as tags, descriptions, author information and publication dates
  • Contact data: Contact data is essential information that enables communication with persons or organisations. It includes, among other things, phone numbers, postal addresses and email addresses, as well as means of communication such as social media handles and instant messaging identifiers.
  • Meta, communication and procedural data: Meta, communication and procedural data are categories that contain information about the way in which data is processed, transmitted and managed. Metadata, also known as data about data, includes information that describes the context, origin and structure of other data. It may include details of file size, creation date, the author of a document and change histories. Communication data records the exchange of information between users via various channels, such as email traffic, call logs, messages on social networks and chat histories, including the persons involved, timestamps and transmission paths. Procedural data describes the processes and workflows within systems or organisations, including workflow documentation, logs of transactions and activities, and audit logs used to track and review operations.
  • Member data: Member data comprises information relating to the individuals who are part of an organisation, an association, an online service or any other group. This data is used to manage memberships, enable communication and provide services or benefits associated with membership. Member data may include personal identification information, contact information, information on membership status and duration, fee payments, participation in events and activities, as well as preferences and interests. It may also include data on the use of the organisation’s offerings. This data is collected and processed in compliance with data protection regulations and serves both administrative purposes and to promote the engagement and satisfaction of the members.
  • Usage data: Usage data refers to information that records how users interact with digital products, services or platforms. This data includes a wide range of information showing how users use applications, which features they prefer, how long they stay on certain pages and which paths they take to navigate through an application. Usage data may also include the frequency of use, timestamps of activities, IP addresses, device information and location data. It is particularly valuable for analysing user behaviour, optimising user experiences, personalising content and improving products or services. In addition, usage data plays a decisive role in identifying trends, preferences and possible problem areas within digital offerings
  • Personal data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Log data: Log data is information about events or activities that have been logged in a system or network. This data typically contains information such as timestamps, IP addresses, user actions, error messages and other details about the use or operation of a system. Log data is often used to analyse system problems, for security monitoring or to create performance reports.
  • Controller: “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: “Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, be it collection, evaluation, storage, transmission or deletion.
  • Contract data: Contract data is specific information relating to the formalisation of an agreement between two or more parties. It documents the conditions under which services or products are provided, exchanged or sold. This data category is essential for managing and fulfilling contractual obligations and includes both the identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include the start and end dates of the contract, the type of services or products agreed, pricing agreements, payment terms, termination rights, renewal options and special conditions or clauses. It serves as the legal basis for the relationship between the parties and is crucial for clarifying rights and obligations, enforcing claims and resolving disputes.
  • Payment data: Payment data comprises all information required to process payment transactions between buyers and sellers. This data is of crucial importance for e-commerce, online banking and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction data, verification numbers and invoice information. Payment data may also include information on payment status, chargebacks, authorisations and fees.